Erik Hoffmann
posted this on November 03, 2009 14:28
We use the Wisdom of Crowds to determine average scores of KPIs. Members of the kpilibrary.com community submit benchmark information on which we determine average or normal scores, normal targets and measurement frequency for KPIs, without the help of costly consulting.
In kpilibrary.com community members submit benchmark surveys, that we use to determine the benchmark scores.
We have benchmark scores for KPIs, if community members have submitted surveys for those KPIs.
We offer the following benchmark information: average upper and lower value, average target, average frequency of measurement, and business strategies that the KPI is used for.
You can submit your KPIs for publication to kpilibrary.com.